Minecraft account information
Username, UUID, edition and public avatar used to verify the selected delivery account.
LAST UPDATED 23 JULY 2026
We collect only what the network needs.
SkyBlur does not ask for Minecraft passwords, Microsoft recovery codes or full payment-card details.
Order information
Transaction references, purchased packages, price, currency, delivery status and selected Minecraft username.
Support information
Messages, evidence and account details voluntarily provided in a private ticket.
Staff account information
Authorised email address, Minecraft username, role and website activity needed to operate the control panel.
Technical information
Security logs, request information and essential browser storage used for account selection, basket state and abuse prevention.
Why information is used
Information is used to provide purchases, verify delivery, respond to support requests, enforce the Server Rules, secure accounts, prevent fraud and meet legal or accounting obligations.
Payment processing
Checkout and payment are handled by the connected commerce and payment providers. Those providers process payment information under their own privacy notices. SkyBlur receives order and delivery information rather than full card details.
Browser storage
The website stores the selected Minecraft profile and basket state on the player's device so the store works between pages. Logging out removes the selected local profile. Essential hosting and security technologies may also be used.
Sharing
Information is shared only where needed with hosting, authentication, commerce, payment and support providers, or where required for security, legal compliance or the protection of players.
Retention
Records are kept only as long as reasonably needed for delivery, support, fraud prevention, accounting and legal obligations. Unnecessary support evidence should be removed when the case is closed and no longer requires retention.
Your choices and rights
You may request access, correction or deletion of eligible personal information and may raise a privacy concern through a private support ticket. Some records may need to be retained where the law or fraud prevention requires it.
Young players
If you are not legally able to make a purchase yourself, ask a parent or guardian to review the product and policies and complete the purchase with you.
Account safety
SkyBlur staff will never ask for your password, full card number, authentication code or Microsoft recovery information. Report suspicious messages through the official Support Centre.
Privacy question?
Contact the verified team through a private support ticket and clearly mark the request as a privacy enquiry.
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